AI voice receptionist

A calmer front desk.

Your AI receptionist. Books appointments 24/7. Mitenna takes the phones, after-hours calls and routine questions, so your receptionist can focus on the people in front of her.

Speaks your customers' language. Lithuanian, English and Russian, with other languages on request.

How it works
Your customers' data stays under your control.
Book a live demo now
See Mitenna in action

See Mitenna handle real calls for your business. Book a live demo and we'll show you.

Your customers' data stays under your control.
LietuviųEnglishРусскийand more on requestGoogle CalendarWhatsApp· coming soon
24/7
Books appointments 24/7
A receptionist at her desk
With her
Supports your receptionist
Your choice
You choose what gets connected
How it works

From the call to a booked time

Mitenna takes the routine calls. Your receptionist stays with the people who are there in person.

  1. 01

    Answers the call

    A customer calls your usual number. Mitenna picks up, says it is an AI receptionist, and speaks the caller's language.

  2. 02

    Books the time

    Finds an opening and books, moves or cancels it in your calendar. Your team can confirm before it is final.

  3. 03

    Hands it to a person

    When a question needs a human, Mitenna passes the call to your receptionist. She keeps that conversation. Mitenna does not take her place.

Illustrative interface

One call, start to finish

A sample booking. The names are fictional. This is an illustration, not a recording of a real call.

  • Callers are told they are speaking with an AI receptionist
  • Your team can confirm a booking before it is final
  • Calls that need a person go back to your receptionist
Mitenna
Illustration · fictional names
Incoming call
+1 202 555 ••48
EN
Call in progress · 01:42
Caller told this is an AI receptionist
Mitenna
Good afternoon, you've reached Linden Studio. You're speaking with Mitenna, an AI receptionist. How can I help?
Caller
I'd like to book a consultation next week. The name is Elena Navarro.
Mitenna
Tuesday at 10:30 or Thursday at 15:00. Which suits you?
Caller
Tuesday at 10:30, please.
Tuesday
Calendar
09:00
Marcus Hale
10:30
Elena Navarro
Awaiting confirmation
12:00
Inés Costa
14:00
Free
Confirm Pass to reception
Features

The front desk, with backup

Not a chatbot, and not a replacement. An AI receptionist on the phone, working with the person you already have.

Books appointments 24/7

Takes calls through the day and after hours, and books, moves or cancels the time.

  • Speaks your customers' language

    Speaks your customers' language. Lithuanian, English and Russian, with other languages on request.

  • Calendar booking

    Books, moves and cancels appointments in Google Calendar.

  • Beside your receptionist

    Routine questions stay on the phone. When a person is needed, the call goes to your receptionist.

  • Your team confirms

    A booking can wait for your staff to confirm it before it is final.

  • WhatsApp and MessengerComing soon

    Messages in one place, alongside the calls.

Your customers' data

Your customers' data stays under your control.

Answered in plain language.

  1. 01

    You decide what Mitenna can see

    It works without access to your records system, and you choose what, if anything, gets connected.

  2. 02

    You decide what gets saved

    Call summaries and bookings go to your own dashboard, and nothing else is shared or sold.

  3. 03

    Built with GDPR in mind

    A data processing agreement is available on request.

  4. 04

    Voice processing is moving to the EU

    We are moving voice processing to EU-hosted providers. That move is in progress.

Privacy note

Industries

Built for businesses that run on calls and bookings

Clinics, salons, hospitality and local services. Wherever a team answers the phone and books time.

  • A clinic receptionist with a patient at the desk.
    Clinics

    Appointments, questions and the calls that come in while your receptionist is with someone.

  • A salon receptionist greeting a guest at the front desk.
    Salons and beauty

    Bookings, changes and the call that asks whether you have anything today.

  • A physiotherapist with a client during a session.
    Wellness and physio

    Sessions to book, move and confirm, without keeping the person at the desk on the phone.

  • A receptionist handing a key card to a guest.
    Hospitality

    Reservations, and the questions guests ask before they arrive.

  • A tradesperson in workwear standing by his van.
    Local services

    Trades, studios and anyone whose day is a list of booked visits.

Free pilot

Try Mitenna in a free pilot

We show you how Mitenna would work on your phones, and you can start a free pilot. A data processing agreement is available on request.

  1. 01A conversation
  2. 02Agree how data is handled
  3. 03A free pilot
Write to us

A calmer front desk.

Your AI receptionist.

Books appointments 24/7.

FAQ

Common questions

Didn't find your answer? Write to us and we will reply.

Write to us
Will callers know they are talking to AI?

Yes. Mitenna says so at the start of the call.

Which languages does Mitenna speak?

Speaks your customers' language. Lithuanian, English and Russian, with other languages on request.

Does this replace our receptionist?

No. Mitenna supports her. It handles the phones, after-hours calls and routine questions so she can focus on people in person.

What happens when a person is needed?

Mitenna passes the call to your receptionist, or to another person on your team.

What happens to our customers' data?

You decide what Mitenna can see, and you decide what gets saved. Call summaries and bookings go to your own dashboard, and nothing else is shared or sold. A data processing agreement is available on request.

Which calendars does it work with?

Google Calendar.

Can our staff confirm bookings themselves?

Yes. A booking can wait for your team to confirm it before it is final.

How do we get started?

Write to us about a free pilot. A data processing agreement is available on request.